World Marketing of America KOZY-WORLD KWN111 Installation Manual download pdf (Page 14)

14

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Burner(s)does not light after

ODS/pilot is lit.

Delayed ignition of burner(s).

Burner backfiring during combustion.

Burner plaque(s) does not glow.

Slight smoke or odor during

initial operation.

Heater produces clicking/ticking

noise just after burner is lit or

shut off.

White powder residue forming within

burner box or on adjacent

walls or furniture.

POSSIBLE CAUSE

1. Burner orifice is clogged.

2. Burner orifice diameter is too small.

3. Inlet gas pressure is too low.

1. Manifold pressure is too low.

2. Burner orifice is clogged.

1. Burner orifice is clogged or

damaged.

2. Burner is damaged.

3. Gas regulator is defective.

1. Plaque damaged.

2. Inlet gas pressure is too low.

3. Control knob set between locked

positions.

1. Residues from manufacturing

processes.

1. Metal is expanding while heating

or contracting while cooling.

1. When heated, the vapors from

furniture polish, wax, carpet

cleaners, etc. turn into white

powder residue.

REMEDY

1. Clean burner orifice (see Cleaning

and Maintenance, Page 12) or

replace burner orifice.

2. Replace burner orifice.

3. Contact local natural gas company.

1. Contact local natural gas company.

2. Clean burner (see

Cleaning and

Maintenance

, Page 12) or replace

burner orifice.

1. Clean burner orifice (see Cleaning

and Maintenance, Page 12) or

replace.

2. Replace burner.

3. Replace gas regulator.

1. Replace burner.

2. Contact local natural gas company.

3. Turn control knob until it locks at

desired setting.

1. Problem will stop after a few hours

of operation.

1. This is common with most

heaters. If noise is excessive,

contact qualified service person.

1. Turn heater off when using

furniture polish, wax, carpet

cleaner, or similar products.

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